Ultra Car Mats Reviews
Ultra Car Mats Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultra Car Mats has a 1.3 star rating from 11 reviews. Ultra Car Mats reviews report frequent refund requests, missing shipments, being charged without confirmation, and poor customer service response.
Key Takeaways for Future Customers
- Review the return policy before ordering and document all communications.
- Expect difficulty reaching customer service and delays on refunds.
- Monitor billing and order confirmations to avoid unexpected charges.
Negative Feedback / Risk Areas
- No phone number and unresponsive customer service.
- Orders lost or delayed, tracking failures, and charged without confirmation.
- Refunds not issued or slow, and returns process is problematic.
- Poor fit, quality issues, and wrong items shipped.
Positive Feedback
Some customers find the seat covers and mats attractive and of good quality when they fit correctly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultra Car Mats has a 1.3 star rating from 11 reviews. Ultra Car Mats reviews report frequent refund requests, missing shipments, being charged without confirmation, and poor customer service response.
Key Takeaways for Future Customers
- Review the return policy before ordering and document all communications.
- Expect difficulty reaching customer service and delays on refunds.
- Monitor billing and order confirmations to avoid unexpected charges.
Negative Feedback / Risk Areas
- No phone number and unresponsive customer service.
- Orders lost or delayed, tracking failures, and charged without confirmation.
- Refunds not issued or slow, and returns process is problematic.
- Poor fit, quality issues, and wrong items shipped.
Positive Feedback
Some customers find the seat covers and mats attractive and of good quality when they fit correctly.
Media from reviews
Riverside, California
Seat covers do not fit The back of the chair is way to large
There is no customer service number to call the covers look like the photo they just don't fit Much to large Need to return them HELP
User's recommendation: look into return policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality and don't fit.good look sloppy car mats and seat covers
You all make sure that no one could ever call you all. Could you send me a label to send that what you call it back for a refund you all have my address *** is my name covers keep coming off that's not cool and not custom designed
User's recommendation: No way
Riverside, California
Resolved: Trying to return
Ive been trying to return these car Mats for a week now. Trying to get someone to write you back is like pulling teeth.
I just want my money back.
They are beautiful seat covers but dont fit my car right. I want a return slip so I can send them back I need my REFUND.
New York, New York
Did not recieve confirmation of order still charged, they want $5 to get a call back,?? Scam???
Did not recieve confirmation of order still charged, they want $5 to get a call back,?? Scam???
#@#@#@@
User's recommendation: Be ware
Los Angeles, California
2nd time around purchasing car mats, and I haven't received merchandise
I ordered red wine car mats at a price of $149.00 for the second time, time of expectancy was July 29th, haven't received, now tracking number shows no tracking number for this order...my email is gd.moore@***.com...I need answers or I would be notifying BBB and credit one bank in regards to fraudulent company
User's recommendation: BEWARE OF ULTRA CAR MATS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
No response for return
I have tried to contact you via email and you won't respond for refund process or fit issues with my seat covers. $400aud is a lot to be out of pocket. You need to have a better customer service process and a phone number for disputes.
- No customer service no response
- Items seem good quality
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Floor mats weren't compatible they were supposed to refund me my money I never got a refund I'm so disappointed with your company it's been months and months and months and never heard nothing back fr
Just wondering if you could send me my car mats for my new car. It's a 2015 Chevy Cruze. I want the red and black car seat covers for the front and the back, but all I get are excuses from you guys.
- Just give me my refund back or new car seats for the car i just got
Preferred solution: Full refund
User's recommendation: No I would not I've had a lot of trouble getting anything from you guys or fixing any problems
Dallas, Texas
I received the wrong seat covers. Tried 2 times to return both failed. They will not connect me.
- - Received the wrong seat covers and exchange attempts failed.
- - Cannot afford to lose $199.
- - Requests a return label and the correct seat covers.
I received the wrong seat covers I tried to get them exchange twice and both failed. I cant afford to loose $199. I need a return label and get the right ones.
George Hranicky
979 250 ****
4015 Hranicky rd
Schulenburg Texas 78856
User's recommendation: Don’t buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vista, California
Hello Ultra car seat covers just a wondering Q I think I ordered a different seat cover than what I got ,and I definitely got the wrong headrest cover I'v got 04 Scion xB definitely it's longer left t
- - Received different order; headrests orientation differs.
- - Wants return and exchange for exact 2004 Scion xB front covers and headrests; pay difference.
Hello Ultra seat cover peeps I think I got a different order than what I ordered style wise headrests are longer left to right then from ( bottom to top is what I got can I return all to front covers and headrests and select the exact ones for my 04 Scion xB I'll gladly pay difference if there is one ,,, Gary Ward #2194 last four of card, and sent to 6237 Pat's Ranch Road jurupa Valley Cal
9 2517 thanks your reply ASAP
- Will exchange a miss ordered order for me
- None if i can exchange an order
Preferred solution: Exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, Wisconsin
No contact, other than a reply email, not addressing the exchange needed
- - The bench seat covers were sent and don’t fit the 60/40 back seat.
- - No phone number; contacted by email to install and send a photo.
Be very sure of what you are ordering and paying for with this company, there is no phone number to contact them, I have emailed a few times now giving them my phone number to call me so we can resolve this, they seem to have no interest in speaking to us. I did receive an email last week, finally....saying we will refund you and send you a return form.
So far I have received neither a refund or a return form. Very poor customer service!
Wrong seat covers for back seat sent. Cannot find a phone number and emailed.
Got a return email asking for us to put the seat covers on and send a pic. These seat covers do not fit; we have a 60/40 seat, and bench seat covers were sent.
- Attractive
Preferred solution: correct fitting seat covers
User's recommendation: double check what you are ordering, because this company could care less if you are satisfied.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laurel, Mississippi
I have not received my car mats for my...
I have not received my car mats for my '91 Camaro Z28. I sent pictures so that y'all could manufacture.
- Never get products
Preferred solution: Full refund
User's recommendation: Don’t order from these people. they don’t communicate with you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, Wisconsin
Wrong Car seat covers
I have emailed asking for the correct seat covers to be shipped, as they shipped bench seat and we need 60/40 split seat covers, they have ignored my request. I am at a loss of what to do next, I have seat covers that do not fit.
received wrong car seat covers and I have emailed, cannot find a phone number, and no response from the company. I simply want an exchange for the wrong covers.
- If they would fit
- Are very nice
- Wrong covers
- And no phone number to contact them
Preferred solution: the correct seat covers that fit.
User's recommendation: clarify your order before they ship, as they are extremely hard to contact.
Paoli, Indiana
Can not get a phone number ,this is the worst business I've ever seen
Never received product. It keeps going here and there..
to greenwood to Indianapolis to many places,should have been at my address already. My email said Monday I was getting this product and Tuesday and today Wednesday, still is in Indianapolis Indiana.
Never will order from this company again. You should have a PHONE NUMBER
Houston, Texas
Where my car seats covers
Where my car seats covers I ordered some car seats and I dont know how to track it. Im trying to get a phone number so I can talk to someone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rock Springs, Wyoming
Low quality not as pictured at all
Ill fitting paper thin flimsy foam backing 1/8' material over the foam, no phone contact and no headrest holes.
- Not as pictured
Preferred solution: Full refund
User's recommendation: Dont order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Service
- - Poor service.
- - I was told I'd receive an instruction email for return or refund within a few days, but after a week there was no response.
This company customer service is terrible. I received two emails stating I will get an email of instruction for return or refund and it would take a few days. It has been now a week and I did a follow-up and bo response or final resolution.
User's recommendation: Would not recommend
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